FAQs

New England Oil

Have a question about our oil and fuel services? We have the answer. Check out these FAQs and give us a call today for more information!

  • What types of oil do you deliver?

    New England Oil delivers a range of oils, including heating oil and diesel oil.

  • How do I place an oil delivery order?

    You can place an order for heating oil or diesel oil by calling our customer service number or visiting our website.

  • Do you offer automatic oil delivery services?

    Yes, we offer automatic delivery services. Our system tracks your heating oil or diesel oil usage and schedules deliveries to ensure you never run out of fuel.

  • How do I know when my oil tank needs a refill?

    We recommend monitoring your oil levels using a gauge or ordering a refill when your tank is about one-quarter full. Our automatic delivery system can also help keep track of your heating oil or diesel oil for you.

  • How long will it take for my oil delivery to arrive?

    Delivery times for heating oil and diesel oil vary depending on your location and demand, but we typically offer same-day or next-day delivery for most areas.

  • What are your delivery charges?

    Delivery charges for heating oil and diesel oil may vary based on your location, the type of oil being delivered, and the size of your order. We provide free delivery for orders above a certain threshold or offer fixed delivery rates.

  • What should I do to prepare for an oil delivery?

    To prepare for your heating oil or diesel oil delivery, ensure that your oil tank is easily accessible and make sure there is enough space for the delivery vehicle to park. Also, remove any obstacles from the delivery path.

  • Can you deliver oil during the winter months?

    Yes, we provide year-round heating oil and diesel oil deliveries, including during the winter months. According to the U.S. Energy Information Administration, 4.79 million households in the U.S. rely on heating oil as their main heating fuel during the winter. We understand how important it is to have oil during this time of year, and our delivery trucks are equipped to handle cold weather conditions.

  • Do you provide emergency oil delivery services?

    Yes, we offer emergency heating oil and diesel oil delivery services for urgent situations, ensuring you have fuel in case of unexpected shortages.

  • What happens if I run out of oil?

    If you run out of heating oil or diesel oil, please contact us immediately for an emergency delivery. We will prioritize your order and ensure you receive the fuel as soon as possible.

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